Secret Shopper, Business Evaluations.

Florida, Mystery Shopper Investigators

Anchor Investigations.

D.B.A. Florida Civil, Corporate Florida Private Investigators, A9700024.

Telephone: (954) 768 - 9222.

Telephone: (561) 206 - 4212.

Fort Lauderdale Private Investigators, mystery shopper Investigations.

Our Florida Private Investigators, Secret Shopping Business Evaluation Can increase sales, boost productivity, improve customer satisfaction, while highlighting employee engagement. When you put people at the center of your business.  Every business is different. That's why we focus on flexibility and creativity when designing and implementing mystery shopper programs.   Get an accurate picture of the level of service your customers are experiencing, check your competitors' pricing and sales strategies, and verify your product is displayed, priced, and stocked correctly with our trusted secret shopping solutions.

With ongoing evaluations we monitor your business quarterly, semi annually or annually to determine your business's performance. The continues promotion of you products or service is essential in today markets. Business need and even build their reputation by an internet sales plan.

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Secret Shopper, The Methods To Evaluate Products, Services, Employees:


Florida Private Investigators Secret Shopper, By Phone or Internet Evaluations:

Evaluating customer experience both from your website, the internet support staff and by telephone purchases vs. internet sales.

Your website is the first assessment on increasing web sales. Is it user friendly, load times, device responsive, have use of schema coding, proper title tags, descriptions, social media integrations and much more.

The ability or your internet sales staff to communicate effectively on the telephone. Do you have a recording or does the customer speak to a live customer support. Hold time, staff knowledge of products and services, return item assessments, do they provide an tone, friendly customer experience.

In addition, selling of products from the website. It is essential to gaining long-term, return customers for your own business with our website onsite evaluations, we measure and analyze a combinations of internet components as a first time customer to determine a complete picture of your business and products. Florida Private Investigators


Mystery shopping (related terms: mystery consumer, secret shopper) is a tool used externally by market research companies, watchdog organizations, or internally by companies themselves to measure quality of service, or compliance with regulation, or to gather specific information about products and services. The mystery consumer's specific identity and purpose are generally not known by the establishment being evaluated.

Mystery shoppers perform specific tasks such as purchasing a product, asking questions, registering complaints or behaving in a certain way, and then provide detailed reports or feedback about their experiences.


The details and information points shoppers take note of typically include:

number of employees in the store on entering
how long it takes before the mystery shopper is greeted
names of employees
whether or not the greeting is friendly, ideally according to objective measures
the questions asked by the shopper to find a suitable product
the types of products shown
the sales arguments used by the employee
whether or how the employee attempted to close the sale
whether the employee suggested any add-on sales
whether the employee invited the shopper to come back to the store
cleanliness of store and store associates
speed of service
compliance with company standards relating to service, store appearance, and grooming/presentation

Shoppers are often given instructions or procedures to make the transaction atypical in order to make the test of the employees' knowledge and service skills more stringent or more specific to a particular service issue (known as scenarios). For instance, mystery shoppers at a restaurant may pretend they are lactose-intolerant, or a clothing store mystery shopper could enquire about gift wrapping services. Not all mystery shopping scenarios include a purchase.

While gathering information, shoppers usually blend in as regular shoppers at the store being evaluated. They may be required to take photographs or measurements, return purchases, or count the number of products, seats, people during the visit. A timer or a stopwatch may be required.

After the visit the shopper submits the data collected to the mystery shopping company, which reviews and analyzes the information, completing quantitative or qualitative statistical analysis reports on the data for the client company. This allows for a comparison on how the stores or restaurants are doing against previously defined criteria.  


Mystery shopping was standard practice by the early 1940s as a way to measure employee integrity. Tools used for mystery shopping assessments range from simple questionnaires to complete audio and video recordings. Mystery shopping can be used in any industry, with the most common venues being retail stores, hotels, movie theaters, restaurants, fast food chains, banks, gas stations, car dealerships, apartments, health clubs and health care facilities.

Since 2010, mystery shopping has become abundant in the medical tourism industry, with healthcare providers and medical facilities using the tool to assess and improve the customer service experience. In the UK mystery shopping is increasingly used to provide feedback on customer services provided by local authorities, and other non-profit organizations such as housing associations and churches.


Investigations And Services.

Telephone: (954) 768 9222

Investigate A Competitors Products Or Services, Lauderdale Investigator Secret Shopper.

Our Florida Private Investigators Have Conducted Numerous Investigations Of Business Services And Products. We physically Visit Their Location, Document Their Products, Test Their Personal, Staff For Customer Service Evaluations.

  • Secret Shopper Investigations Of Products.
  • Secret Shopper Investigations Of Customer Services.
  • Secret Shopper Investigations Of Facility Standards.
Maritime Investigations, Licensed Sea Captain, Private Investigator.


As a USCG Licensed Captain, Private Investigators and Fraud Examiners, I have the experienced, training and have conducted numerous land or sea accident reconstructions and maritime injury investigations.


Florida Maritime Service will assist corporations, private individuals, insurance companies, law firms, marine, employers or employees who work in, or service the maritime industry. As a licensed investigator I can conduct private investigation which are designed to give you information which you may need to determine if individuals or organizations are honest or deceptive.


Investigations of yacht repairs, false or misleading repairs or work, or investigations of the Boat Captain or Crew Activities in your absence, their off-hour associations, habits and locations.

Florida Secret Shopper Private Investigators Services.

Website Links.

Investigations And Agency Services.

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Corporate Services, Business Investigations.

Employee Thefts      Fake Sick Days Investigations     Fake Slip, Fall Accidents     Illegal Employee Deals     Embezzlement Of Company Assets     Sabotage Against Employers     Employee Harassment/Assault     Employee Vandalism     Competitor Intelligence, Research     Negative Business Reviews     Secret  Shopper Investigations     Trade Show Investigations     On-Site, Work Investigations     Off-Site, Employee Investigations     Employee, Manager Loyalty Investigations     Political Loyalty Testing     Employee Background Checks     Investigating Future Currents Investors     Corporate Undercover Agents     Locating Corporate Assets     Corporate Deep Web, Data Mining


Cities, Areas We Service.

Boca Raton Florida     West Palm, Palm Beach     Delray Beach     Fort Lauderdale, FL      Naples - Fort Meyers     Hollywood FL      Jupiter Fla.      Key West Fla.     Miami, Miami Beach     Key Biscayne     Melbourne     Marco Island, Naples     Orlando     Palm Beach     Parkland Florida     Port Charlotte To Naples     South Beach, Miami     Stuart Florida     Vero Beach     Broward County Florida     Palm Beach, County Florida

West Coast, Florida Private Investigators     Southeast Coast, Florida  Private Investigators     Central Florida Private Investigators

Cancun, Mexico Private Investigators     Caribbean, Private Investigations

Maritime Services And Investigations.

Yacht, Marina Repair Fraud     Capt, Crew Investigations     Cruise Ship Passenger Investigations     Marine Documents For Court Cases      40 Ship Documents For Port Entry     Maritime Employees Background Checks     Maritime Investigations     Recovering Stolen Vessels     Florida Charter Captain     Yacht, Boat Deliveries

Articles, You Should Read.

Tips, Hiring A Private Investigator     Determine If Your Cell Phone Is Hacked     Illegal GPS, Are You Being Tracked     Counter Surveillance, Defensive Driving Tips      How To Prevent Employee Thefts     Steps How To Prevent Identity Thefts     Vehicles, Nanny Camera Information

Online, Dangers Of Internet Dating.

Online Sweetheart Scams     Online Dating And Blackmail     Online Dating And Identity Theft     Online Dating And Investment Fraud      The Social Media Guide For Parents     Social Media, Corporate Intelligence Research     How To Report Fraud, Agencies, Telephones

Our Florida Secret Shopping, Mystery Shopper Investigations. Business Evaluation Can increase sales, boost productivity.
Secret Shopping, Mystery Shopper Investigations, Per Case Basis
337 SE 24th Street
Fort Lauderdale, FL 33316
United States

Telephone:            (954) 768 - 9222
(561) 206 - 4212
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Unfaithful Spouse Investigations Fort Lauderdale

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